Frequently asked questions

An apostille is a stamp certifying the authenticity of the signature and seal on a document for Hague Convention countries. It is needed so a Ukrainian document is accepted abroad; it does not verify the document content.

If the destination country is a Hague member, an apostille is enough. If not, consular legalization is required (ministry → MFA → embassy). For Poland, Czechia, Moldova and CIS countries a notarized translation is enough. We will check your country for free.

The state fee depends on the authority: Ministry of Justice and Ministry of Education – UAH 670 (ind.) / 1,160 (legal), Ministry of Internal Affairs – UAH 51/85, Ministry of Foreign Affairs – per its own tariff. The agency fee is separate; an exact quote follows a document review.

Usually 1–3 months from the date of ISSUE (not from the apostille). An apostille has no expiry, but an outdated certificate will not be accepted – so arrange the translation and submission at once.

A notarized translation is needed for submission in Ukraine: a notary certifies the translator signature. A sworn translation is done in the destination country (Poland, Germany, Czechia) for documents submitted there. Ukraine has no sworn-translator institution.

Yes. You send scans online, originals by Nova Poshta; we handle the apostille, translation and submission to the Kyiv authorities on your behalf under a notarized power of attorney. No personal visit is needed.

No. Nostrification (recognition) confirms your diploma is valid for study or work. An apostille is only a prerequisite, not the recognition itself: first the apostille, then nostrification.

For countries with which Ukraine has a legal-assistance treaty (Poland, Czechia, Moldova, a number of CIS countries): documents are accepted with a notarized translation without an apostille. For the other Hague Convention countries an apostille is required.

All three offices — Kharkiv, Kyiv and Bratislava — are open Monday to Friday, 09:00–18:00. Each keeps its own local time, and Bratislava (Central European time) is an hour behind the two Ukrainian offices, so allow for that difference if you're calling from abroad.

You don't need to visit us in person. Send scans of your documents by e-mail and we'll quote the price and turnaround; some services need the original, which then travels by courier or post instead of you. We return the finished document the same way — by post, or as a signed electronic file where the receiving authority accepts it.

It depends on which office handles your order. In Kharkiv and Kyiv a standard document can often be ready the same day if you send the scan early and choose the express option, which may cost extra — we confirm this when we quote. In Slovakia the timings are different: a sworn translation of a standard document usually takes up to 2–3 working days, express by arrangement, and what you receive the same day there is the quote rather than the finished translation. Larger or more complex jobs, and services that involve a state authority, take longer in either country.